Excellent Customer Service - cheap Vietnam airfare
Check in is efficient and the desk staff is lovely – always happy, smiling and friendly. Once on the plane too, Vietnam Airlines flight attendants make sure you have everything you need, bring in-flight food and drinks quickly and were very helpful when it came to completing the Vietnamese immigration forms, which my first time I found a little confusing. The cabin crew wears the traditional Vietnamese dress too, which makes you feel like you're on your way somewhere exotic and special - and they look simply lovely. |
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Vietnam Airlines Flights
The plane left on time, arrived either on time or early, and even if only speaking minimal English, the cabin crew has made absolutely sure we were well taken care of. Planes are older, but seem well taken care of and are not only very clean but also well-stocked with pillows and blankets, particularly nice on night flights.The Food
Obviously, the food served on Vietnam Airlines is mostly Vietnamese food, it's been delicious. While portions aren't overly generous (but that's quite normal in Vietnam, and probably why the Vietnamese are so thin and healthy), it was nice to have things like Vietnamese spring rolls, baguette sandwiches and containers of fresh cut fruit. Coffee is served on the flight but you normally have to ask for it. Otherwise, just make do with the bottled water the cabin crew brings around.The Price
If you book enough in advance (at least a month), you can usually get their 'Economy Saver' fare, which makes a round-trip extremely cheap flight tickets to Vietnam from BangkokIf you're planning on flying from Bangkok to Hanoi, or vice versa, you can't go wrong taking a Vietnam Airlines flight. They're cheap, reliable, with lovely staff and on-time service.
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